In today’s world of mass internet use, information about
users is worth more than ever. As scary and alarming as it may be, news of companies
collecting user data to target ads and using social profiles to personalize
search results is becoming the norm. While receiving targeted ads in return for
Facebook posts and likes does not sound positive to most users, there are
certainly benefits to be gained from web companies analyzing some data about
you.
Take Foursquare, for example. This social service allows
users to “check in” to places and publish that information to their social
network. Users willingly share location information with their friends, and one
can see a lot of potential in analyzing this data for useful purposes. In fact,
Foursquare has recently announced that they are in the process of doing
precisely that.
Their newly-updated Explore service intends to take users’
check-in data and provide personalized recommendations for places to go. The
engine will use statistics such as the time of day, a user’s friends’ check-ins
and likes, as well as the user’s history to choose places that it thinks the
user will like. With over a billion check-ins providing plenty of data, this service
has the potential to become a very powerful recommendation engine with accurate
and useful suggestions.
While its implementation requires tracking users more than
some would like, Explore is an undoubtedly useful feature and will benefit consumers
a great deal. The CEO of Foursquare says he eventually wants to have recommendation
dots on any virtual map, and with Foursquare’s social integration and growing
popularity, this can be a reality sooner than we think.
As in the example of Explore, analyzing user data can add
tremendous value to society. However, the unauthorized sharing of this data
with third-party advertisers will justifiably spark heated opposition, and the
challenge for companies like Foursquare is to properly address these privacy
concerns. In the new age of Internet companies playing the role of Big Brother,
the quest for balancing creepiness and features will continue to dominate news
headlines. The real question is not whether these companies will gather information,
but how evil they will want to be with it.
References:
(1) CNET article
(2) Foursquare blog post about Explore
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